Contact Us
We're here to help.
We're here to help.
In-store Customer Service
RUSTAN'S DEPARTMENT STORES are open seven days a week, except on special holidays.
For store-specific inquiries, please contact the store using phone numbers listed below.
Ayala Center Makati
Rustan's Makati
Ayala Center, Ayala Avenue, Makati City 1226 Philippines
Operating Hours: (Regular Mall Hours)
Monday to Thursday 11:00 am to 9:00 pm
Friday to Saturday 10:00 am to 9:30 pm
Sunday 10:00 am to 9:00 pm
+632 8813 3739 Local 280 - Customer Service
+632 8813 3739 Local 269 - Gift Registry
Shangri-la Plaza
Rustan's Shangri-la Plaza
Shangri-la Plaza Mall, EDSA corner Shaw Boulevard, Mandaluyong City 1552 Philippines
Operating Hours: (Regular Mall Hours)
Monday to Thursday 11:00am to 9:00 pm
Friday 11:00am to 10:00 pm
Saturday 10:00 am to 10:00 pm
Sunday 10:00 am to 9:00 pm
+632 8633 4636 or +632 8633 4649 - Customer Service
+632 8633 4636 Local 301 or 302 - Gift Registry
Ayala Alabang
Rustan's Ayala Alabang
Alabang Town Center, Alabang, Muntinlupa City 1770 Philippines
Operating Hours: (Regular Mall Hours)
Monday to Friday 11:00 am to 9:00 pm
Saturday to Sunday 10:00 am to 10:00 pm
+632 8850 5532 - Customer Service
+632 8850 5532 Local 129 - Gift Registry
Gateway
Rustan's Gateway
Gateway Mall, Araneta Center Cubao, Quezon City 1109 Philippines
Operating Hours: (Regular Mall Hours)
Sunday to Thursday 10:00 am to 9:00 pm
Friday and Saturday 10:00 am to 10:00 pm
+6332 8865 7700 - Customer Service
+6332 8865 7745 - Gift Registry
Ayala Center Cebu
Rustan's Cebu
Ayala Center, Bohol Avenue, Cebu City 6000 Philippines
Operating Hours: (Regular Mall Hours)
Sunday to Thursday 10:00 am to 9:00 pm
Friday to Saturday 10:00 am to 10:00 pm
+6332 5170500 - Customer Service
+6332 5170554 - Gift Registry
For a complete list of store locations and contact details, please go to our online store finder.
Online Customer Service
The above links will assist in helping to solve your order inquiries. If your answer cannot be found, or if you have a general question, please contact us using the form below. Our commitment—we respond to questions and concerns within 24 business hours.